Legal
Privacy Policy
Effective Date: May 22, 2026
Palmetto Mudway ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at palmettomudway.com, purchase tickets, or interact with our services. Please read this policy carefully.
Information We Collect
We may collect the following types of personal information when you interact with our website, purchase tickets, or contact us:
• Contact information such as your name, email address, phone number, and mailing address
• Payment information processed securely through our third-party payment providers
• Ticket and order details when you purchase event tickets or merchandise
• Driver registration information submitted through our driver info forms
• Website usage data collected automatically through cookies and analytics tools
How We Use Your Information
We use the information we collect to:
• Process ticket purchases and merchandise orders
• Communicate with you about events, schedules, and updates
• Respond to inquiries and provide customer support
• Improve our website and event experiences
• Send promotional communications (you may opt out at any time)
• Comply with legal obligations
Cookies and Tracking
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.
Cookies are small text files stored on your device that help us understand how visitors use our site. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the website.
Third-Party Services
We use trusted third-party services to operate our business:
• TicketLeap — We use TicketLeap to process event ticket sales. When you purchase tickets, you are subject to TicketLeap's privacy policy and terms of service in addition to ours.
• Payment Processors — All payment transactions are handled by secure, PCI-compliant payment processors. We do not store your full credit card information on our servers.
• Analytics Providers — We use analytics tools to understand website traffic and user behavior. This data is aggregated and anonymized.
These third parties have their own privacy policies governing how they handle your data. We encourage you to review their policies.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
• With service providers who assist us in operating our website and conducting our business, under strict confidentiality agreements
• When required by law, regulation, or legal process
• To protect the rights, property, or safety of Palmetto Mudway, our customers, or others
• With your consent for any other purpose
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Your Rights
You have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal obligations
• Opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails
• Lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this policy periodically.
This policy was last updated on May 22, 2026.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
📍 128 Edisto River Rd, St George, SC 29477